 Exclusive Total Satisfaction Guarantee
30 Day Total Satisfaction Guarantee
If for any reason within thirty days from the date of delivery, you are not satisfied with your new Hot Springs or Tiger River Spa, Oasis Sunroom & Spas will refund the purchase price of your spa.*
Spa Exchange Satisfaction Guarantee
For 30 days from the date of delivery, Oasis Sunrooms & Spas will exchange your Hot Springs or Tiger River Spa for the difference in purchase price between models.*
Happy-Where-It-Is Guarantee
For one full year from the delivery date, Oasis Sunrooms & Spas will relocate your Hot Spring or Tiger River Spa one time to any location on the property where the spa was originally delivered.*
Spa Trade-In Guarantee
For the lifetime of your Hot Spring or Tiger River Spa, Oasis Sunrooms & Spas guarantees the original purchaser that we will pay a reasonable value for your spa on a trade-in for a new spa at Oasis.
Just Call Us Guarantee
For the warranty period, Oasis Sunrooms & Spas (not a third party) will perform all warranty work on you Hot Spring or Tiger River Spa free of charge for 5 years parts and labor on all mechanical, electrical and plumbing and 7 years on spa structure. If we cannot fix your spa, we will replace your spa.
Best Price Guarantee
For 12 months following the purchase of your spa, Oasis Sunrooms & Spas guarantees that you cannot purchase a Hot Spring or Tiger River Spa from Oasis Sunrooms & Spas at a better price than the price you paid. **
Energy Guarantee
Our Energy Smart Spas have been rigorously tested by the nation's leading independent scientific and engineering firm to give you confidence in owning the most efficient spa available. Ask us for details.
Referral Rebate Guarantee
When you recommend a friend, neighbor, relative, or co-worker who purchases a Hot Spring or Tiger River Spa from Oasis Sunrooms & Spas you receive a $100.00 in-store gift certificate or a robe and towel set. The buyer must present an Oasis Referral Card with your name on it at the time of purchase.
*Less a delivery and pick-up fee. Does not include costs of electrical, lifting, decking or other installation costs.
** Does not apply to demos or close-outs.
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