Google Reviews

Pedro Rodrigues
Pedro Rodrigues
18:12 30 Jul 21
The best in New England for a reason! The service team is unmatched. I bought a hot tub a year ago and not moving to atlanta. Not only did these guys go above and beyond for me but they returned the same service to the client I sold my hot tub too. They have always been there when I had any questions post purchase and never seemed bothered. I think it would be foolish to purchase a hot tub any where else.read more
ryan varela
ryan varela
15:27 12 Jun 21
Very helpful. Great customer service. Their recommended contractors are excellent. We had them build a wall, patio, cement slab, and patioread more
Jeff D
Jeff D
12:06 02 Apr 21
I just got my hot tub delivered a month ago. The delivery and set up was quick and professional. Since then I needed themTo come back once because of my error adding the wrong amount of chemicals. They did no problem and were incredibly helpful getting my hotTub back on track. I would recommend them to everyone.read more
Barry Carnes
Barry Carnes
04:12 24 Mar 21
We bought the Hot Spring Triumph, it was delivered during the winter and filling it was not possible until now. When filled the remote control went whacky and did not work. Oasis made a one day visit and replaced the remote. We took our first experience today and commend Oasis for their prompt service. Highly recommend!read more
Roger Amadon
Roger Amadon
19:25 16 Mar 21
UPDATE: After 2 years enjoying our hot tub, it began acting up and the remote control, plus docking station was not functioning as it should. I called the Oasis store, explained my problems and was referred to Justin in Service. Justin was very friendly, attentive to my needs and first offered me suggestions on how I might try to "fix" the issues myself to avoid a service call, but told me to call back if I could not fix it myself. Well, the issues with the tub not only continued, it appeared to get worse, so I called Justin back. He immediately diagnosed the problem and told me he knew just what was wrong. An appointment date was set for a service call and Justin arrived punctually with his partner Jason. The faulty parts were replaced in a short period of time, the necessary software for the system upgraded-downloaded and I could not be happier with the service I received. Justin made sure that he system was running perfect before he left and gave me the feeling that he actually cared about customers.My wife and I were considering buying a Hot Tub and before making our purchase did a lot of “research” and read several “reviews” of available products and providers. We narrowed our search down and decided on a Hot Springs “NXT Jetsetter” model, Tuscan Sun Shell color, with Mocha color cabinet. Several calls were made, as well as visits to various stores, but I was quite impressed after a phone call made to “OASIS Hot Tub & Sauna” in Nashua was received by a very friendly and knowledgeable sales representative (Tom M). We chatted for some time and he answered any questions I had and told me he actually had the model and color hot tub I wanted in stock on the showroom floor. My wife and I made the hour long trip from our residence to the store and were pleasantly pleased to see the tub we wanted in “real life” and you might say it was “love at first sight”. Tom stayed with us and was very helpful to answer any questions and explained our options without any pressure what so ever. After consulting with the owner, Steve, we were allowed and agreed to purchase the floor model as it was the tub we wanted and would not have to wait 4-6 more weeks to order another. Delivery was also set up and scheduled in a timely fashion by their coordinator, Jean who showed up with his crew on the date arranged and insured the tub was placed and set up with accessories. We could not be happier with our purchase and attention from the staff at Oasis Hot Tub & Sauna in Nashua, NH.read more
Janet Ficek
Janet Ficek
19:12 09 Feb 21
The staff was great to work with. This was our 2nd hot tub that we purchased from Oasis. All of their products are high quality at a reasonable price. The 1st hot tub lasted for over 20 years with continued use (even sold 1st hot tub for a great price before purchasing a new one). We are very happy with the service offered, staff was always prompt in delivering products and also servicing hot tub if needed. You can always find a great deal for a great product at Oasis.read more
Maureen Chretien
Maureen Chretien
15:24 31 Jan 21
Best purchase we’ve made during Covid! This was our first experience buying a hot tub. It took multiple visits to Oasis to find the best tub for our big family. They had such a great selection in the showroom which helped us visualize and find the best tub, our salesperson Mary was great! We decided to with a huge bull frog tub and it was delivered and installed, during Covid, without a problem. We have been enjoying our tub daily, nightly and in between. Best purchase we’ve made all year - something the whole family can enjoy!Extra bonus - I get all of my hot tub supplies at the showroom and Mary is there to help me with any questions.read more
Timothy Kolk
Timothy Kolk
15:59 29 Jan 21
Had a great experience. Shopping was easy and all questions answered. Logistics caused by pandemic impacts were well handled. Set-up team was fast and thorough and was a great experience. I had several post-purchase questions, all of which were answered quickly and well. And now we're in the spa most every day and very glad we did it.read more
Kimberly Sherman
Kimberly Sherman
17:38 08 Jan 21
Our tub is almost 13 years old! For the few troubles we've had along the way, the service has kept us loyal and happy! Justin is the most professional, knowledgable and personable service tech known to man! He is an employee you want on your team for sure. My husband just tried to fix our most recent issue without success, and Justin came out with his huge smile and expert knowledge and saved us a world of frustration.read more
Brandi Hunt
Brandi Hunt
16:43 10 Dec 20
Ordered our Bullfrog A8 at oasis and we could not be happier. Our salesman Tom was so patient and knowledgeable with all of our questions and concerns. Tom also kept in contact with us while our hot tub was in production to keep us up to date on its progress and shipping . We had shopped around before stopping at oasis and our experience at the other stores was less than favorable. So happy we went with oasis!read more